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Raymond Lally has over three decades of diverse experience in operational management, quality improvement, and tourist guidance. Currently serving as a Trip Experience Leader and Tourist Guide at Grand Circle Corporation since April 2022, Raymond previously held the position of Assistant Tourist Guide at Dalkey Castle & Heritage Centre. Notable prior roles include Quality & Continuous Improvement Manager at Indaver Ireland & UK and Senior Manager in LEAN 6-Sigma at Bank of Ireland, where significant operational efficiency improvements were achieved. Raymond's extensive background also encompasses senior management positions at Dublin Airport Authority, Allied Logistics Ltd, Banta/Dell, and Nissan Motor Corporation, where a strong focus on supply chain management and operational excellence was demonstrated. Educational credentials include a BSc in Applied Science from Trinity College Dublin and an MSc in Operational Research from the University of Sussex.