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Mark Sutcliffe is a seasoned professional in the technology sector with extensive experience in solution engineering and client support. Currently serving as a Senior Solutions Engineer at Gradian since November 2020, Mark oversees the entire solution lifecycle, including scoping, pre-sales design, Proof of Concept, deployment, and ongoing support. Prior to this role, Mark worked at Broadcom Inc. as a Technical Account Manager – Designated Support Engineer, where support was provided to top clients for the Email Security cloud product. Mark's career also includes a significant tenure at Symantec, where roles ranged from Senior Business Critical Account Manager – Cloud Specialist to Tier 2 Backline Technical Support Engineer. Earlier experience includes positions at MESSAGELABS LIMITED and The Rating Advisory Bureau, demonstrating a strong foundation in technical support and sales advisory. Mark holds a Bachelor of Arts in History and Politics from Coventry University.