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Mary Ann Smith has a strong background as an Operations Director. Mary Ann worked at Sandy Corporation from 1997 and was responsible for running the day-to-day operations in the Administrative and Telemarketing departments. Mary Ann also had trainer manager responsibilities and worked with GP Travel to arrange program travel for staff and trainers. In addition, they handled event logistics including hotel, catering, tent, and rental equipment coordination, along with staff supervision and budget responsibility. Mary Ann also worked at General Physics as an Operations Director, as well as at Ross Roy Communications and Ross Roy in the same role.

Mary Ann Smith attended Schoolcraft Community College from 1982 to 1984, studying Business Management.