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Troy Ingram serves as the SaaS Team Lead and Cloud DevOps Engineer at GovCIO since May 2022, where responsibilities include designing and managing DevOps capabilities in AWS, as well as implementing cloud cost-control strategies. Ingram also leads as the Head Coach at Level Up In Tech, providing coaching and mentorship to new students transitioning to cloud computing. Previous roles include Cloud Engineer at Falconwood, DevOps Engineer at Ironclad Technology Services, and Senior SharePoint Developer at Systems Plus, Inc., showcasing extensive expertise in cloud technologies, DevSecOps, project management, and SharePoint administration. Educationally, Ingram holds a Bachelor's Degree in Business Administration and Management from Old Dominion University.