Danny Juang is an experienced operations manager with a strong background in process improvement and customer success. Currently serving as Manager of Operations (Process Improvement) at TuGo Insurance, Danny oversees a team responsible for enhancing operational excellence through lean strategies. Prior experience includes managing various operational areas at Evo Car Share, where responsibilities involved exceeding KPI targets and implementing data-driven process improvements. Danny also excelled as Assistant Manager of Customer Success at BCAA, receiving an Inclusive Leadership Award for exceptional employee engagement and customer satisfaction initiatives. Educational qualifications include recent studies at the UBC Sauder School of Business and a diploma in Hospitality Management from Vancouver Community College.
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