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Khrystal Colen T. currently serves as a Lead Specialist at GoTeam since October 2024. Prior experience includes multiple roles at TeleTech Philippines, where Khrystal worked from May 2018 to October 2024, including Senior Trainer, Permanent Trainer, Intern Trainer, SME, and Sales and Service Agent. Khrystal holds a Bachelor of Education in Geology/Earth Science, General, and a Bachelor of Secondary Education with a major in Science, both obtained from Cebu Normal University, with studies spanning from August 2019 to March 2023 and August 2019 to June 2022, respectively.