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Jacob Mandel is an experienced professional in business development and account management, currently serving as a Senior Account Executive at Gorgias since April 2020, where Jacob supports e-commerce brands in delivering personalized customer support and automation. Prior to this role, Jacob founded Carbonoo LLC, an eco-conscious travel agency focused on carbon-neutral flights, and worked as the Manager of Business Development at Fly.com, where Jacob established partnerships with travel agencies. Jacob began their career at Wynn Capital Management LLC as a Relationship Manager after starting as an administrative associate. Jacob holds an MBA from Santa Clara University and a Bachelor's degree in Business Management Economics from the University of California, Santa Cruz, along with an Associate of Arts from Gavilan College.