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Joe Massian has extensive experience in sales and customer experience roles within the technology sector. Currently serving as a Google Cloud Enterprise Sales executive, Joe has also held significant positions such as Regional Sales Manager for Central US & Canada at Zendesk and Enterprise Sales Executive at Freshworks. Joe's background includes a role as Customer eXperience Cloud Application Sales Manager at Oracle, along with other senior positions focused on service delivery and advanced customer services. Additionally, Joe contributes to the academic community as an Advisory Board Member for the University of Wisconsin-Parkside CX Program. Educated with a Bachelor of Science in International Business from Dowling College and an Associate's Degree in Liberal Arts from Suffolk County Community College, Joe brings a strong educational foundation to a diverse career in technology and customer experience.