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Yonahtan Pimentel is a seasoned customer success professional currently serving as a Senior Customer Success Manager at Hivebrite since August 2023. Prior experience includes roles such as Enterprise Customer Success Manager at Checkr, Inc., where Yonahtan managed 40 enterprise-level accounts valued at $3.5M and successfully upsold $175K ARR in one quarter. As the first MM/Enterprise Customer Success Manager at Shopmonkey, Yonahtan led a team of five while bridging operations, sales, and marketing teams for enhanced customer relationships. Previous experience also encompasses positions at Bitly, Digimind, Brandwatch, Palgrave Macmillan, Financial Times, and Oxford University Press, where Yonahtan contributed to account renewals, customer training, and successful growth strategies across various regions and sectors.