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Monica James is an accomplished talent acquisition professional with extensive experience in recruitment, customer service, and aviation. Currently serving as a Talent Acquisition Partner at Goodstart Early Learning since January 2021, Monica previously held roles as a Talent Acquisition Specialist and Senior Consultant at Davidson. Additionally, Monica contributed to Virgin Australia as a Recruitment Coordinator for Executives and Boards and as a Flight Attendant, where responsibilities included passenger safety and exceptional customer service. Prior experience at Telstra as a Customer Service Sales Representative involved resolving customer complaints and providing administrative support. Monica's career is marked by a strong focus on service excellence and a deep understanding of recruitment processes.