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Alexei Fessenko is an experienced Application Support Engineer currently working at GoodLeap LLC since July 2021. Prior to this role, Alexei served as an Application Support Engineer at Walmart Labs, where analysis and resolution of complex issues related to Purchase Orders and Receipts were key responsibilities. From August 2015 to January 2019, Alexei was a Customer Support Lead and Engineer at Determine, a Corcentric Company, providing onsite and remote technical support for AWS and enterprise software solutions, while significantly improving processes through SQL management of customer data. Alexei's earlier experience includes a Software Engineer position at IBM, where the review and approval of test plans and the administration of VMWare environments were crucial tasks, and as a Senior QA Engineer at Crossworlds, overseeing various databases and contributing to enterprise business process integration solutions.