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Rafaela Branquinho is an experienced professional in customer support and product specialization, currently serving as a Product Specialist at GoodHabitz since July 2022. Prior to this role, Rafaela worked at Xerox for seven years, starting as a Service Desk Representative and transitioning to the position of UK Digital Support Expert. Additional experience includes serving as an Administrative Assistant at the Ministério da Defesa Nacional and a Customer Support representative at ANA - Aeroportos de Portugal, SA, as well as in tourism customer support at Turismo de Lisboa. Rafaela’s early career included a role as a Military Communications Expert with the Estado-Maior-General das Forças Armadas, where responsibilities encompassed managing various communication systems and procedures. Educational credentials include a secondary education in Humanities and a certification in Basic Life Support from APF.