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Emily Dillinger has extensive work experience in various roles within Good Karma Brands. Emily started in 2008 as an Executive Assistant at ESPN Cleveland, where they managed communication, projects, and marketing materials. Emily then became a Marketing Manager and Account Executive, responsible for partner marketing and relationship management. Dillinger also oversaw the internship program at ESPN Cleveland. In 2012, they transitioned to the role of Director of Communication & Education, focusing on internal and external communication, marketing, and public relations. During this time, they worked on brand integration and special projects with ESPN affiliates, a lifestyle brand, and Verizon Wireless retail locations. In 2017, Dillinger was promoted to Vice President, Communication & Education, further expanding their responsibilities. Most recently, they became the Executive Vice President at Good Karma Brands in December 2021. Prior to their time at Good Karma Brands, Dillinger worked as a Public Relations Coordinator at Edison Nation, where they assisted with copywriting, media coverage, and client outreach. Emily also served as the Live Product Search coordinator. Before that, they worked as an English teacher at Marlington High School as a long-term substitute, teaching various English courses and volunteering as a coach and instructor.

Emily Dillinger began their education at Bay High from 2000 to 2004. During this time, they did not pursue a degree or field of study. Subsequently, they attended the University of Mount Union from 2004 to 2007, where they obtained a Bachelor of Arts degree. Their degree encompassed the fields of English, History, and Education. In addition to their formal education, Emily has obtained various certifications, such as "Communicating about Culturally Sensitive Issues," "Confronting Bias: Thriving Across Our Differences," "Diversity, Inclusion, and Belonging," "Diversity, Inclusion, and Belonging for All," and "Skills for Inclusive Conversations." These certifications were obtained from LinkedIn in June 2020. Emily also holds an IAB Digital Media Sales Certification, with the details of the obtaining month and year not provided.