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Genevieve L. is a seasoned professional in the hospitality and tourism sector, currently serving as the Reservations Team Leader at Discova since June 2023, where responsibilities include leading the reservations team and enhancing operational efficiency. Previous experience includes roles as Reservations Executive at Discova, Assistant Language Teacher with the Okinawa Prefectural Board of Education, and Operations Supervisor at Hankyu Travel International Co., Ltd., demonstrating a strong track record in team management, process improvement, and customer service. Educational qualifications include a Bachelor of Commerce in Hospitality & Tourism Management and Marketing from Murdoch University and a Diploma in Hospitality & Tourism Management from Temasek Polytechnic.