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Mark Day is an experienced IT professional currently serving as Associate Director of Technical Operations & Support at Golden Hippo® since February 2023. Prior to this role, Mark held various positions including Sr Global IT Operations Manager and Sr. IT Manager at Golden Customer Care, where responsibilities included managing day-to-day operations for a large workforce and enhancing IT security measures. Mark's experience also includes IT Support Manager at Cotiviti, where leadership extended to managing technician teams and streamlining ticket resolution processes. Additional roles in Mark's career include IT Manager at Fibernet, where effective project management led to significant revenue growth, and earlier positions at Young Living Essential Oils and eSOURCE Ltd, focusing on system administration and product development. Mark is a graduate of Salt Lake Community College, with educational pursuits spanning from 2008 to 2013.