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Heli D. has over 8 years of work experience in customer success, account management and customer operations. Heli started their career in 2014 as a Client Servicing Executive at Medwiz Healthcare Communications Pvt Ltd. Heli then moved to Mobikon in 2016, where they held the role of Assistant Manager - Customer Success, Manager - Customer Operations, and Senior Manager - Customer Operations. In 2019, they joined UNIVARIETY as a Key Account Manager. In 2020, they moved to vPhrase as a Customer Success Manager. In 2021, they were a Partnership Success Manager at Firework. Currently, they are a Customer Success Manager at GoKwik.

Heli D. has an education history that includes a Bachelor of Business Administration - BBA from Carlox Teacher's University, Ahmedabad, a Diploma in Visual and Communication Design from L. S. Raheja, School of Arts, a Higher Secondary Certificate from Mithibai College, and a Senior Secondary Certificate from St. Joseph's High School. Additionally, Heli D. has obtained certifications in The Online Marketing Fundamentals from Google and Web Designing from Maharashtra Businesses Training Board.