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Osezua Ehimare is a dedicated customer support and experience officer at GOKADA since June 2022, where over 70 tickets per day are managed, achieving a resolution rate of over 75% and a customer follow-up rate exceeding 90%. Prior experience includes serving as a customer service representative at VSP BOTANICS from May 2020 to May 2022, focusing on managing inquiries and assessing customer needs for satisfaction. From February 2018 to December 2019, Osezua held the position of head teacher at Pride Academy, where financial accounts were maintained, and customer complaints were addressed efficiently. Osezua Ehimare earned a Bachelor of Agriculture with a specialization in Animal Sciences from the University of Benin between 2012 and 2017.