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Alen D. is a skilled Technical Writer at GoGuardian since May 2022, specializing in creating internal technical documentation, help center resources, and technical release notes for multiple products. Previous experience includes a promotion to Technical Support Specialist at Mosyle Corporation, where Alen D. supported global clients with Apple device deployments and developed technical documentation. Alen D. also served in various IT roles at Bonnier Corporation, including Assistant Network Administrator and Help Desk Technician, where responsibilities ranged from user account management to automating support solutions. Additionally, Alen D. has a background as a Freelance Sportswriter, covering NFL and CFB topics for several publications. Alen D. holds a degree in Interdisciplinary Studies with a focus on Communications and History from the University of Central Florida.