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Jessica Billeaud Lucas is an experienced UX design professional currently serving as UX Design Director at GoDaddy since January 2019. In this role, Jessica leads a team focused on crafting exceptional customer experiences and supports small business owners through various design initiatives. Prior to this, Jessica was Senior Manager of UX Design at GoDaddy, where responsibilities included designing customer experiences and developing effective messaging. Jessica's earlier experience includes multiple roles at Main Street Hub, culminating in positions such as Senior Manager of Customer Experience Design, where Jessica enhanced customer satisfaction and revenue through collaborative product redesigns and service optimization, and Director of Content, overseeing a large team delivering marketing services. Jessica holds a Bachelor of Science in Journalism from The University of Texas at Austin.