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Mickael Reis is a seasoned professional in the retail and customer service sectors, currently serving as the Regional Director for Go City® in Paris, Dubai, and Abu Dhabi since September 2020. Prior to this role, Mickael held various positions at Galeries Lafayette from November 2013 to September 2020, including Chargé de marché et responsable des ventes online for International client activities and International Sales Manager for Europe & Australia. Earlier experience includes a position as a sales advisor at Burberry and Ralph Lauren, where expertise in luxury retailing, client engagement, and merchandising was developed. Mickael's educational background includes a Master's in Management with specializations in Marketing and Quality of Service from Université Paris-Est Marne-la-Vallée and IAE Paris-Est.