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Pou Yang Gan has a diverse work experience in various roles and industries. They have recently worked at GoCardless as a Product Operations Analyst Manager. Prior to that, they held a role as a Senior Technical Programme Manager at Just Eat Takeaway.com. Pou Yang Gan also worked at Personio, where they served as a Senior Product Operations Manager and later as a Product Operations Manager. Before that, they worked at Just Eat Takeaway.com as a Senior PMO Business Partner and as a Delivery Manager, Analytics & Data Science. They also have experience as a Project Manager in Professional Services at AppyWay and as a Strategic Consultant/Agile Project Manager at Protranscript Sdn Bhd. Pou Yang Gan began their career at Insoftek Sdn Bhd, initially working as a Process Engineer and later as a Technical and Process Manager.

Pou Yang Gan has a Master of Science (M.Sc.) degree in Chemical Engineering from UCL, which was obtained from 2011 to 2012. Prior to that, they earned a Bachelor's Degree in Chemical Engineering from The University of Manchester, which was completed from 2008 to 2011. In addition to their formal education, Pou Yang Gan has obtained several certifications, including Professional Scrum with Kanban (PSK I) from Scrum.org in December 2020, Change Management for Projects from LinkedIn in November 2020, Managing a Cross-Functional Team from LinkedIn in November 2020, Learning Jira Software 7.5-7.9 (2018) from LinkedIn in October 2020, and Professional Scrum Master I (PSM I) from Scrum.org in March 2019. They also hold a PRINCE2® 2017 Foundation & Practitioner certification from AXELOS Global Best Practice, although the dates of obtaining this certification are not provided.