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Shean S. has over six years of experience in operations and community engagement across various industries. Currently serving as Order Management Lead at GOAT Group since September 2020, Shean S. has developed expertise in internal systems to support stakeholders in operations and experience analytics. Previous roles include Community Operations Specialist at Pollen, where engagement with festival ambassadors and customers was essential, and at Uber, where team leadership and communication across departments were key to achieving positive KPIs. Earlier experience includes roles at Snapchat, Sodexo, Starbucks, and Aggie Studios, demonstrating a strong background in management, customer service, and communication. Shean S. holds a Bachelor of Arts in Communications from the University of California, Davis.