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Chrissa Gaines is an experienced professional in consumer experience and event coordination, currently serving as a Fraud Investigator at GOAT Group since February 2016, where prior roles included Consumer Experience Training Supervisor and Consumer Experience Lead. Gaines began a career in consumer services at the University of Southern California as a Bookstore Boutique Supervisor, overseeing inventory management and customer engagement. Additional roles include Store Manager at Popular Demand, where responsibilities encompassed sales management and event preparation, and co-producing USC's Gearfest, managing logistics and artist relations. Educational credentials include a Bachelor's degree in Communication from USC Annenberg School for Communication and Journalism.