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Kenda D. is an accomplished professional with extensive experience in customer support management and education. Currently serving as a Customer Support People Manager at Goalbook since May 2024, Kenda previously held roles as a Partnership Success Manager at Character Lab and Curriculum, where responsibilities included managing EdTech implementations, analyzing educational data, and enhancing account development strategies using Salesforce. Prior experience as an educator at Atlanta Public Schools involved data analysis and strategic planning across multiple subjects, achieving significant student growth in standardized assessments. Earlier in Kenda's career, as an Area Manager at Mattress Firm, sales initiatives led to a remarkable 114% increase in sales within a year. Kenda's educational background includes a Master of Science in Psychology from Life University, an MBA from Valdosta State University, and professional certification in Data Science and Analytics from Georgia Institute of Technology.