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Catarina Borges is an experienced professional in operations and project management, currently serving as the Global Head of Operations for Glovo On Demand. Since joining Glovo in December 2021, Catarina has supported growth and scalability initiatives, co-launched a B2B Last Mile service across six countries, and created strategies for customer experience. Prior to Glovo, Catarina held roles in business development at Tiizy Foods, project management at Sonae MC with a focus on strategic advisory for various business verticals, and management consulting at KPMG, where work spanned multiple sectors. Catarina co-founded 180 Degrees Consulting in Lisbon and has interned at Jerónimo Martins and GL.SA. Academically, Catarina holds a Master's in Knowledge Management and Business Intelligence from NOVA IMS, a Master of Science in Strategy and Consulting, and a Bachelor's in Administration and Business Management from Católica Lisbon School of Business and Economics.