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Caitlin Reiss currently serves as the Director of Lifecycle + Retention at Glossier, Inc. since June 2024. Prior to this role, Caitlin held several positions at Daily Harvest, including Director of Lifecycle Marketing + Loyalty and Senior Lifecycle Marketing Manager, focusing on loyalty and retention strategies. Caitlin's experience also includes leadership roles at Under Armour, where responsibilities spanned Global Loyalty Strategy & Planning and CRM Strategy & Insights. Earlier career highlights include email marketing positions at Jellyfish Online Marketing US and National Geographic, as well as a communications management role at St. Anne's School of Annapolis. Caitlin began professional development with internships at National Geographic Channel and Autism Speaks after earning a Bachelor of Science in Marketing from the University of Maryland's Robert H. Smith School of Business in 2010.