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Emanuel Guerra has been in the workforce since 2013. In that time, they have held roles at Escola Secundária de Águas Santas, MOG, Palestra, and GLOOKAST. In 2013 and 2014, they held a role as a 'Palestra' at Escola Secundária de Águas Santas, where they shared their experience as an intern and post-school experience with students of the Professional Course of Information Management. From 2015 to 2019, they held roles at MOG as a System Administrator, Technical Assistant, QA Analyst, and Support. In 2016, they held a role as 'Agrupamento de escolas de Águas Santas' at Palestra. Finally, since 2019, they have been the Head of QA & Infrastructure and Quality Assurance at GLOOKAST.

Emanuel Guerra's education history includes a Cisco Networking Academy degree in Network Security from 2016-2017, and a Professional Course in Informática de Gestão from Escola secundaria de Aguas Santas from 2008-2013. Additionally, Emanuel has obtained various certifications from LinkedIn, Cisco, Continued Learning at LinkedIn, Udemy, and GitLab. These certifications include Become a Customer Support Specialist, CompTIA A+ (220-1001 and 220-1002) Cert Prep: The Basics, Customer Service Foundations, Customer Service: Creating Customer Value, Customer Service: Managing Customer Expectations, Customer Service: Problem Solving and Troubleshooting, De-Escalating Conversations for Customer Service, Innovative Customer Service Techniques, Introduction to Cybersecurity, Learning Selenium, Phone-Based Customer Service, Serving Customers Using Social Media, Test Automation Foundations, Time Management Fundamentals, Writing Customer Service Emails, Communication Foundations, Docker Mastery: with Kubernetes + Swarm from a Docker Captain, and GitLab Certified Associate.