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Support Operations Team

About

The Support Operations Team at Globiva is dedicated to enhancing customer satisfaction by overseeing the day-to-day functions of client support services. This team, comprising Customer Support Specialists, Training Managers, and Assistant Managers, ensures that support staff are well-trained and equipped to address customer needs effectively. They focus on optimizing processes, facilitating training programs, and implementing best practices to maintain high levels of service quality and client engagement.