The Customer Experience and Support Team at Globe Telecom is dedicated to enhancing customer satisfaction by managing service delivery and optimizing user interactions across all communication platforms. This team focuses on analyzing customer feedback and data, implementing change management initiatives, and strategizing to improve service quality and fulfillment processes. By fostering a customer-centric culture, they ensure that both individual and corporate clients receive exceptional support and a seamless experience with Globe's telecommunication services.
Aileen Burgos
Head, Customer Experience Mana...
Dennis Villanueva
Service Delivery Lead And Data...
Emma Olivia Mañalac
Senior Manager - Masterbrand S...
Ferdi Dasalla
Head - Customer Fulfillment
Gian Carlo Andal
Senior Manager - Head Service ...
Marites Pascual
Customer Analytics Director
Rebecca V. Eclipse
Chief Customer Experience Offi...
Renato M. Jiao
Chief Human Resource Officer
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