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Michelle Hayes has 20 years of experience in the Quality Assurance and Quality Systems arena, working primarily in the medical device, IVD and consumer goods industries.

Michelle is an ASQ CQA, CBA, CPGP and CMQ/OE, with expertise in quality program development, and remediation of quality gaps through optimization and standardization of process procedures. Michelle has led quality improvement projects for supplier quality management, quality system development and audit programs. She has a passion for continuous improvement and driving collaborative ways of working that drive results.