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As an accomplished global insurance industry executive, Jeff has worked in the industry for more than 35 years in financial, operations and strategy roles. He is a decisive leader with a proven track record in growing and re-engineering a multinational business through acquisitions, business transformation and new product development.

Taking over as CEO of a public company in January 2008, the year the financial crisis took its toll on the insurance industry, Jeff increased the global claims company’s revenue past the $1 billion mark and continued to expand, with significant improvements in information technology and new products. Jeff has been involved in more than 28 acquisitions globally.

One of Jeff’s strengths is prioritizing the client experience through strategic team leadership. He has excelled in developing leaders, challenging his teams’ thinking and driving business forward.

As a leader, Jeff emphasizes achieving targets while upholding the highest ethical and compliance standards. He is a Fellow of the Association of Chartered Certified Accountants and past chair of The Institutes.

Recognized and respected within the industry for driving client service quality, Jeff is passionate and independent-minded yet seeks to understand all sides in decision making.