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Ursula Nistl is a seasoned professional in customer experience and business transformation, currently serving as a Senior Customer Experience Manager and previously as a Business Relationship Manager at GlobalConnect since October 2019. With extensive experience at Accenture from December 2010 to October 2019 as a Senior Manager within the Customer Insight & Growth practice, Ursula led projects focused on business transformation across various functional areas. Earlier roles include Consultant and Teamlead at Mamut ASA and experience as an Associate Attorney at Jarolim Flitsch Rechtsanwälte, along with a legal trainee position at Oberlandesgericht Wien. Ursula's early career involved customer service at Austrian Airlines and positions as a trainee at the Assembly of European Regions and an online editor for derStandard.at. Ursula holds a Master of Law degree from the University of Vienna.