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Tracy Kate B. Cadiz is an accomplished professional with extensive experience in client services and management. Currently serving as Client Services Manager and previously as Jr. Client Services Manager at Global Medical Virtual Assistants since February 2023, Tracy has held various positions at The Virtual Hub Philippines, including Shift Manager and Results Coach from July 2020 to February 2023. Prior experience at Author Solutions, LLC includes roles as Team Supervisor, Training Specialist, Chargeback Specialist, and Finance Specialist from November 2012 to July 2020. Tracy's career began in customer service with positions at Convergys and Expedia Group, as well as earlier roles in sales and market research. Tracy holds a Bachelor's degree in Registered Nursing from the University of Cebu, completed in 2008.