ÂÜÀòÂÒÂ×

Kai Mullins is a Senior Director of IT at Global Lending Services LLC, overseeing a team of ten and focusing on corporate technical support and internal ITIL standards since October 2020. Previously, at USAA from June 2006 to July 2020, Kai held various roles including Senior Information Technology Manager, where inefficiencies were identified and resolved, leading to significant reductions in implementation times. Other roles included Technical Lead, contributing to increased product sales through innovative solutions, and Data/ETL Developer, supporting technical components on the Informatica platform. Kai holds a Bachelor of Business Administration in Management Information Systems from Baylor University and a Master of Science in Information Technology from The University of Texas at San Antonio.