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Dorian Hill, PMP, is a Technical Support Lead at Global-e with extensive experience in technical support, implementation, and engineering. Dorian has a strong background in managing client relationships, setting measurable goals, and improving technical support efficiency. With previous roles ranging from Senior Technical Support Engineer to Systems Engineer, Dorian has demonstrated expertise in using advanced technologies for troubleshooting and enhancing user interfaces. Dorian has successfully integrated over 100 merchants onto Global-e’s platform, served various high-profile clients, and led teams in technical training and documentation initiatives. Dorian holds a Bachelor’s Degree in Electrical Engineering from Auburn University.