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Jodie Griffin is an experienced Operations Manager with a career spanning over two decades in the travel and logistics industry. Currently serving as Operations Manager for Crew at Global Crew Logistics since October 2022, Jodie previously held the role of Operations Account Manager. At Ovation Travel Group from January 2008 to October 2021, Jodie managed a team of 23 agents and one supervisor, overseeing 24 accounts with a total volume of $50 million and 35,000 annual transactions. Responsibilities included staff development, client satisfaction, and profitability enhancement. Prior experience includes serving as Operations Manager at Travelocity Business, where oversight included a call center handling $150 million in volume across eight high-profile accounts, and a ten-year tenure at BCD Travel, managing multiple on-site client travel offices.