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Neil Hoare is an experienced professional in operations and technology within the telecommunications sector, currently serving as Director of Operations and Service and Head of Networks Technology and Customer Support at Glide UK since August 2021. Previous roles include Product, Proposition & Partner Manager at KCOM, Head of Engineering Operations at Convergence Group, and various positions at Kcom and Alcatel-Lucent, where responsibilities spanned solution architecture, operational service improvement, and engineering management. With a robust background in managing complex networks and service delivery, Neil Hoare has played key roles in strategic transformations and operational excellence across multiple organizations. Neil holds a degree in Geology from the University of Liverpool.