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April Thompson's work experience includes positions at three different companies. April started their career in 2015 as a Help Desk Specialist at Ubisoft, where they were recognized for their ability to resolve customer issues through emails, chats, and phone interactions. In 2016, they joined Mercury Z as a Network provisioning technician/ Triad Team Lead, responsible for supporting field technicians on the installation of voice, voip, video, and data orders, as well as resolving network issues. Later in 2016, they joined Glen Raven as an IT Technology Support Associate Level 2.

April Thompson attended Carolina Career College in 2015, where they studied Systems Administration in the field of Information Technology. Additionally, they have a certification in Windows 10 MCSA, although the details regarding the institution and the year of obtaining the certification are not provided.