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Ahmad Tuffaha is a skilled Professional Services Engineer at Glassbox, specializing in Customer Experience Management and data analysis for digital interactions since September 2019. Previous experience includes roles as a Technical System Analyst at Beyondsoft, where management of Toyota North America's AWS cloud operations occurred, and as a Cloud Operations Engineer at FalconMena, focusing on high availability applications. Ahmad also held a Senior Associate position at Cognizant, managing performance for Xerox/Conduent and troubleshooting technical issues as an IT Consultant for Blunet Marketing. Ahmad's career began as an IT Administrator, configuring Windows servers. Ahmad holds a Bachelor's Degree in Computer Science from Petra University.