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Sajal Roy is an accomplished professional in customer experience, currently serving as Senior Manager of Customer Experience at GIVA since December 2023. Previously, Sajal held various roles at Simpl from March 2023 to October 2023, and at Bounce from February 2019 to February 2023, where Sajal progressed from Senior Team Lead to Manager of Customer Experience. Sajal's early career includes leadership positions at Myntra Jabong from July 2014 to December 2018. Sajal holds a Bachelor of Engineering degree in Computer Science from Visvesvaraya Technological University, completed in 2014.