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Mikaela McGrath is an experienced Support Engineer currently employed at GitHub since November 2022, with a strong background in web development and support. Previously, Mikaela held the position of Support Engineer at Acquia from April 2019 to November 2022 and worked as a Web Technologist at the Queensland Curriculum and Assessment Authority from July 2018 to March 2019, focusing on website management using Squiz Matrix CMS. Prior roles include Drupal Developer positions at Digital8 and the Department of Veterans' Affairs, as well as a Web Developer role at the Department of Industry, Innovation and Science. Mikaela's career began with a Certificate 4 in Information Technology (Programming) from the Canberra Institute of Technology, providing a solid foundation for expertise in web development and online communications.