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Jaime Sanchez is a seasoned professional with extensive experience in technical support and system administration, currently serving as a Senior Premium Support Engineer at GitHub since September 2018. In addition, Jaime co-founded Epilogue Books Chocolate Brews, a LatinX owned bookstore dedicated to uplifting underrepresented voices. Prior work experience includes roles at Oracle, where responsibilities involved managing large-scale upgrades and maintenance of Oracle VMs, and coordinating cross-team initiatives. Jaime also held positions at Cytiva Software Inc., Taleo, and Discrete Royalty Apparel, showcasing a diverse skill set in both technical and entrepreneurial domains. Educational background includes studies at Orange Coast College, Berkeley College, and FIDM, culminating in an Associate Degree in Merchandise Marketing.