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Lucy Moss has accumulated extensive experience in administrative and compliance roles since 2010, currently serving as the Complaints and Compliance Officer at Girlguiding since July 2017. Prior to this position, Lucy held various roles including Compliance Assistant in Vetting and Recruitment and Appointment Manager at ENT at 150 Harley Street, where responsibilities included managing communications, marketing services, and coordinating appointments. Previous positions also include PA and Office Manager roles at Kaplan, Caprice Holdings Ltd., Clapham Removals, Isabella Oliver, and Calvin Klein. Lucy holds a Master of Arts in English Language and Literature from the University of St Andrews and attended Charterhouse from 1991 to 1993.