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Israel Hewitt is an experienced IT professional with a strong background in desktop support and help desk operations across various companies. Currently serving as a Help Desk Technician at G-III Apparel Group since April 2019, Israel has previously held roles including Local Desktop Technician at Tribune Media, Desktop Support Technician at the United Nations and ClearSlide, and IT Technician with TEKsystems. With a comprehensive skill set in providing level 2 and 3 support for both Windows and Mac environments, Israel excels in user support, troubleshooting, and hardware configuration. Educational credentials include a Bachelor of Science degree and an Associate degree in Information Technology from Monroe College.