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Joy G. has a diverse work experience in various roles and companies. Currently, they are working at Giift since 2023 as a Senior Vice President. Prior to this, they were the Chief Commercial Officer (CCO) at FreeD Group from 2021 to 2023. Before that, they worked as the Chief Business Advisor at AGi DMC - Your Global Tours, Activities, Attractions, Transfers, Hotels & Flight Supplier from 2021 to 2022. From 2019 to 2021, they served as the Vice President, Partnerships at Headout. Prior to that, they held the position of Head Of Global Sales and Distribution at Klook from 2018 to 2019. Joy also worked at iVenture Card International, starting as the Director, Asia Pacific in 2015 and later became the General Manager, International Business from 2016 to 2018. Additionally, they worked as a Consultant at iVenture Card International from 2016 to 2016. Earlier in their career, they worked at Hong Kong Tourism Board as the Head of Market Development, New Markets in 2016. Joy also served as an Assistant Director at Merlin Entertainments from 2015 to 2015. Furthermore, they worked at Resorts World Sentosa in multiple roles including Sr. Manager; International Sales, Travel And Leisure from 2013 to 2015, Sr. Executive, Resort Marketing from 2011 to 2013, and Team Manager, Universal Studios Singapore from 2009 to 2011. Their first job was as a Park Management Trainee at Universal Orlando Resort from 2009 to 2010.

Joy G. completed their education in a chronological order. From 2000 to 2002, they attended Loyola High School in Kolkata, where they received their ISC (Indian School Certificate) with a focus on Science, English, and Computers. After completing their high school education, they pursued a Bachelor of Science degree in Hotel and Hospitality Management from the Institute of Hotel Management Catering Technology & Applied Nutrition in Kolkata. Joy attended this institute from 2002 to 2005.

Continuing their educational journey, Joy G. enrolled at the University of Wales from 2007 to 2009. During this time, they earned an MBA degree specializing in International Business.

It is worth mentioning that Joy G. holds an additional certification called the Advanced Certificate In Training and Assessment, obtained from the Singapore Workforce Development Agency. However, no information is available regarding the specific date of obtaining this certification.