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Jyoti Agarwala, a PRINCE2® certified professional, currently serves as Vice President of Business Operations at GIGA TECH Limited, focusing on operational strategies, workflow optimization, and data-driven decision-making. Previously, as Chief Operating Officer at RASA TECHNOLOGIES, Jyoti achieved a remarkable 200% revenue boost and 97% efficiency in revenue collection. Extensive experience includes leadership roles such as Deputy Director and Chief Business Officer at ADN Telecom Limited, Senior General Manager at Summit Communications Ltd, and Chief Operating Officer at Race Online Limited, where successful product launches and significant profit turnarounds were accomplished. Jyoti’s educational background includes a Master’s degree in Telecommunication Networks from the University of Technology Sydney and a Bachelor of Engineering in Electronics and Communications from the National Institute of Technology Durgapur.