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Gustavo Estrada is a seasoned technology professional currently serving as the Technology Director at Giant Steps since June 2013, overseeing computer system performance and managing hardware and software installations and repairs. Prior experience includes roles as a Computer Assistant at Aurora Public Library, where assistance was provided to patrons and staff, and as an IT Assistant at Batavia Public Library, focusing on system performance and troubleshooting. Gustavo also worked as a Graphics Designer at NOVO: Renewing Joy in Life, designing promotional materials while handling hardware and software installations. Early career positions included Help Desk Technician at DeVry University, assisting students and faculty with technological issues, and Development Office Clerk for the City of El Paso, which involved scanning and managing municipal documents. Gustavo holds a Bachelor's degree in General Studies from Northern Illinois University and an Associate's degree in Computer Science from Waubonsee Community College.