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Rich Pefley currently serves as the Customer Development Manager for ePay at GHX, where responsibilities include overseeing program growth, customer retention, and satisfaction for healthcare suppliers processing billions in payments. Previously, Pefley held positions such as Vice President of Business Consulting at Bank of America Merchant Services and Assistant Vice President of Merchant Services at Commerce Bank, achieving significant sales goals and strengthening client relationships. Pefley's earlier roles spanned various industries, from marketing and sales to sports information, demonstrating a consistent focus on customer service, program implementation, and business development throughout a diverse career. Pefley holds a B.S. in Journalism & Mass Communications with a concentration in Public Relations from Kansas State University.