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McKenzie Utter is a seasoned professional with extensive experience in workplace experience and support roles. Currently serving as the Workplace Experience Team Lead at GetYourGuide since October 2022, McKenzie focuses on enhancing employee experiences and fostering company culture. Previously, McKenzie held the position of Technical Support Advocate at Medallia and managed the Member Support Tier 1 team in New York City at WeWork, where McKenzie also pioneered a central support role that improved member satisfaction. Early career roles include positions at SweatStyle, LLC, Under Armour, and internships at SELF MAGAZINE and Radley London. McKenzie holds a Bachelor of Fine Arts in Apparel and Textiles and a Bachelor of Fine Arts in Fabric Styling from the Fashion Institute of Technology.