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Srikanth Murali has extensive experience in customer service roles, ranging from team management to handling customer queries and escalations. Srikanth has worked at companies like Simpl, Vimeo, Wibmo, Swiggy, and Groupon, where Srikanth held titles such as Team Lead, CS Manager, and Customer Service Team Lead. Srikanth Murali is skilled in SLA management and service delivery training. Srikanth holds a Bachelor's degree in Computer Application from Annamalai University.